EVERYTHING ON SALE 30-50%

FAQ


Is Every Single Garment Unique In Its Kind?
Yes, we only provide one-of-a-kind garments which mean you will be exclusive wearing your particular piece of art. All our designs are made out of 100 % up-cycled textiles that previously has been worn by another woman – it´s now time for you to take on her story and write the future chapters (learn more).

Do You Provide International Delivery?

Yes, Cornelia Sun do ship worldwide. Items will arrive within approximately 2-10 business days, depending on the country of destination.

How Much Will Shipping Cost?

100 SEK (10 USD) within Sweden, regardless of weight and volume.
150 SEK (17 USD) outside Sweden, regardless of weight and volume.
*including tracking  

NOTE! We are not responsible for any custom charges for orders outside of Sweden.
 
What Are Your Delivery Options?​
We send smaller items with PostNords service “Varubrev”.
Larger items will be sent with PostNords service “EMS International Express”.
We charge 20 USD for a package that is not picked up.

Please note for international orders you may be charged additional customs and duties. To get an estimate of what these charges may be you can use an Import Duty Calculator like this one. Or contact your local import and duties office.

Can I Make a Change to My Order?
We´re not able to make any amendments, including changing the Shipping address, item style/size, remove/add items to your order, combine orders or cancel your order.

Do You Offer Returns or Exchanges?
Yes, we offer 30 Day returns on all full priced items. Please contact Cornelia Sun before returning any items. Please do also ensure you send the item back unworn, unwashed, including tags. It should be returned in the original condition received for a full refund or exchange.Read more about how to return an item HERE.

What Methods of Payment Do You Accept?
We accept PAYPAL, VISA, Mastercard and American Express. Payments are secured by Stripe or PAYPAL. Please note that you can pay with your credit card using PAYPAL even if you do not have a PAYPAL balance. 

What Currency Is Used Online?
You are currently browsing our International Website. All prices are charged in SEK (swedish krona). Use our currency converter to see your local currency. 

What If I've Received A Faulty/Incorrect Item?
Please contact us ASAP with your Order Number and we will arrange a replacement or refund for you. You can reach us on info@corneliasun.se

 
Will I Have To Pay For Customs & Duties?
Yes, all international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. 

What is Klarna Payments?
Introducing Klarna Payments our new partner bringing you flexible payment options at the checkout. 

Here’s how it works:

  • Step 1 Add products to your cart and select “Klarna” when you check out.
  • Step 2 Enter a few personal details and you’ll know instantly if you’re approved.
  • Step 3 Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.

Pay in 30 days
Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees. No impact to your credit score. Paying after delivery allows you to try before you buy and is the easiest way to shop online.
- Complete the payment in full after purchase at no added cost.
- Report returns directly in our app and only pay for the items that you keep.
- Not making your payment on time could affect your ability to use Klarna in the future.
- Debt collection agencies are used as a last resort

Pay Later Terms and Conditions
Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. No interest or fees. Select the Klarna option and enter your debit or credit card information. To check your eligibility, Klarna will perform a soft search with a credit reference agency. This will not affect your credit score. No interest. No fees. No impact to your credit score.
- A new way to pay that's an alternative to a credit card.
- 3 instalments gives you flexibility to shop without interest or hidden fees.
- Not making your payment on time could affect your ability to use Klarna in the future.
- Debt collection agencies are used as a last resort.

*Customer must be 18+

LEARN MORE VIA KLARNA INTERNATIONAL
and don´t hesitate to contact us via info@corneliasun.se for more info