The registered domain “corneliasun.com” is owned by Cornelia Sun Handelsbolag with organisation number: 969772-0317
The company is registered in Borlänge, Sweden and sells up-cycled clothing. Cornelia Sun is authorized for the Swedish “F-skatt” SE969772031701.
Registred address: Storsund 92, 78478 Borlänge.
Once you make a purchase with us, Cornelia Sun will send you an automatically generated purchase confirmation to the email address that you entered in the customer data form during checkout. The purchase is complete when you receive the purchase confirmation from us. In case you did not receive an email from us after your purchase was placed, please contact us immediately at firstname.lastname@example.org
In order to save our planet’s resources, we only send a digital receipt of your purchase to the email you provided us with. In case you need a printed receipt of your purchase, please reach out to us at email@example.com
By placing an order you agree that that item purchased is for personal use only and not for resale.
Cornelia Sun accepts credit or debit card payments via Visa and MasterCard. Pay Pal is also an option if you prefer to make an online payment. In some countries we offer invoice payments and direct debit options through our payment provider Klarna. Klarna is a 3D secure, PCI certified, encrypted payment system that processes all payments for Cornelia Sun. By placing your order on our website you agree to Klarna’s User Terms and confirm that you have read Klarna’s Privacy Notice. Extra charges from Klarna may apply depending on the payment method, but will be stated during checkout. Charges by Klarna for late payments may apply.
SHIPPING & DELIVERY
- Sweden: Standard delivery in 3-5 days
- International shipping: Standard delivery 3-10 days
Please contact Cornelia Sun before returning any items. It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Cornelia Sun and gives information relevant and the reason for complaint. Contact: firstname.lastname@example.org
You can return the product within 30 days of delivery.
All returned items must be unworn, unwashed merchandise with the tags attached. Items that do not meet these criteria or are non-returnable, will be denied
Credit will not be issued for all items purchased on sale. This items are non-returnable
Make sure to include contact information with the return and if possible, please provide us with a tracking number. Cornelia Sun suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
The customer is responsible for paying for the return shipping (to Stockholm, Sweden).
Cornelia Sun will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
Returning a package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Cornelia Sun is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Once Cornelia Sun has received your package, your refund will be processed within 7 business days. You will be notified via email at the email adress listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Cornelia Sun (typically 3-5 business days). Original shipping charges are non-refundable.
If the product is lost or you, upon receiving notice that the item has been damaged during transport, you should immediately report this to us. By placing an order at Cornelia Sun, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Cornelia Sun. This also applies to any shipments that are refused by you at delivery.
For packages that are not cashed at your post office within 14 days, Cornelia Sun reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
CONTACT US All enquiries: email@example.com
These Terms and Conditions were last updated on 2020-11-03.